FREE SHIPPING ON $199+ ORDERS
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SHIPPING

FREE shipping on all orders over 199$ for Canada and USA (excludes Alaska, Hawaii and Puerto Rico)


Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 3-5 business days . Orders placed on Saturdays and Sundays will begin processing the following business day. You will receive a confirmation email with tracking information when the order has shipped.  
Kakou bijoux is a Canadian based company our prices are reflected in CAD.  If you are shopping from the US your purchase will be completed in Canadian Dollars but you will see the US equivalent charged to your credit card.  For pricing in USD please estimate by using the handy currency converter in the menu.


Shipping methods : 
Canada
Express Post – 9.99$ CAD
2 to 7 business days 
 
USA
Expedited Service- 15.99$ CAD ( approx. $11.71 USD)
4 to 7 business days
 
INTERNATIONAL ORDERS
Please note that we are located in Montreal, Canada. Import duties and taxes might be charged when the parcel reaches the destination and these charges must be paid by the recipient. Therefore, all applicable custom fees, taxes and duties are the sole responsibility of the customer and vary from country to country. If you have questions related to customs charges you can contact your local customs office.
All shipping charges are non-refundable.
Kakou bijoux cannot be held accountable for unforeseen weather conditions & customs that may delay delivery time
 
PAYMENT
This store uses Shopify Payments for secure transactions.

TERMS AND CONDITIONS OF WEB STORE PURCHASE
By purchasing goods from kakoubijoux.com you are entering into a legally binding agreement with our company on the following terms.  Please read and understand these terms as they affect your rights and liabilities. Please unpack and inspect your order immediately. Any and all claims must be reported within 14 days.
 
WARRANTY
Our goal is to provide high quality goods and products.  Accordingly, we warrant the goods will meet their specification and will be free from defects in materials and workmanship at the time of delivery. Please note that because all of the stones used in our collections are real, they may vary in shape, size and color. Inclusions can be seen in natural stones, is a part of their beauty and are not considered as defective.
 
PRIVACY POLICY & DISCLAIMER
We collect personally identifiable information through communications with you or through the Kakou bijoux website, whenever you interact with Kakou bijoux online.  Some examples include:
•  Creating an account on the Kakou bijoux website
•  Purchasing product on the Kakou bijoux website
 
Kakou bijoux will never sell or misuse your personal information.